Privacy Policy

We are extremely committed to protecting your data. This Privacy Policy contains comprehensive information on how D-Trust GmbH, a subsidiary of Bundesdruckerei GmbH, uses your data.

How to contact us:
D-Trust GmbH
Kommandantenstr. 15
10969 Berlin
Telefon: +49 30 25 93 91 0

You can write to our company’s data protection officer Uta Roßberg at the above postal address by adding to the address “To the company data protection officer”, by calling the telephone number provided above or by sending an e-mail to

Contact and customer relationship
If you contact us or if we contact you (e.g. by e-mail or phone), we will process the personal data gathered exclusively in order to process or reply to your query, or in order to get in contact with you. This can occur as part of business development or as part of an existing business relationship. Personal data will be deleted as required by law as soon as consent to processing is no longer valid (e.g. if the data is no longer needed for the purpose of processing or if the purpose of processing the data is no longer applicable).
Art. 6 (1) first sentence lit. b GDPR provides the legal basis for this. In as far as correspondence is not required to perform a contract or to carry out pre-contract measures, Art. 6 (1) first sentence lit. f GDPR provides the legal basis for this. It is our legitimate interest to communicate with you and to manage and document such communication within the scope of both business development and business relationship management.
Your data may be passed on in certain cases to resellers and partners in order to make specific products, solutions and services available to you which we offer in cooperation with resellers and partners. We employ the services of external agencies for order-related mailings. No data is processed outside the EU and/or the European Economic Area.

Specific products
In the interest of transparency and clarity, you will receive a specific Privacy Policy for certain products where D-TRUST is the responsible body.

Rights of data subjects
If you have any requests for information regarding your data and its correction, deletion or restriction regarding processing, please send this to the postal address shown above or in a signed e-mail to The same applies if, within the meaning of Art. 21 of the GDPR, you wish to object to processing, revoke the consent granted to us or if you have a query regarding data portability. If you have any questions or complaints regarding a procedure, please contact us using one of the contact options listed above. Furthermore, you are also entitled by law to submit a complaint to the relevant supervisory authority.